Be our Guest by Disney Institute
***** out of *****
This is the perfect book for a church leader that doesn’t always pay attention to detail (me!)
This is a look inside the disney institute that shows you how to best serve the people who come to your business, church, whatever. Here’s a snippet from an overview from Amazon.
Be Our Guest outlines proven Disney principles and processes for helping your organization focus its vision and align its people and infrastructure into a cohesive strategy that delivers on the promise of exceptional customer service.
A great read and a useful leadership tool!
Bottom line 5 out of 5.